Payment and shipping

Successful shipping experience around the world!

How to Buy

You can purchase my handmade clothing in two ways:

  1. Custom-Made Orders

    Many of the products featured on my website were made to order and delivered to customers. This means that not all items are available for immediate purchase. However, you can place an order, and I will create the piece just for you!

    Ordering custom-made clothing allows you to personalize details such as color, thread type, size, and more. Additionally, if you have a unique design in mind—something not yet available on my website—I can knit it for you. Simply describe your idea or send a reference photo of a design you found online.

  2. Ready for Sale Clothing

    If you prefer to buy a product right away, visit the Ready for Sale page. From time to time, I craft a selection of pre-made garments, knowing that some customers may urgently need knitted clothing. These designs include popular models that many people love—so browse, pick your favorite, and make a purchase instantly!

    Please note: This page may be deactivated when all available products have been sold.

Shipping

Shipping costs are covered by the customer.

Worldwide Shipping

I have successfully shipped orders to multiple countries across nearly every continent. Based on experience, here are some delivery options:

  • Standard Delivery: A reliable and cost-effective option for non-urgent orders.
    Estimated delivery time: Around 2 weeks (based on deliveries to Spain, Germany, Sweden, and the Netherlands).
    Price: Moderate
  • Fast Delivery: Use the DHL postal service for express shipping.
    Estimated delivery time: 3 days (based on deliveries to Spain).
    Price: High
  • Friend-Assisted Shipping: Some customers prefer to have a friend carry their parcel. In this case, I can ship your order within Ukraine to your friend's address, and they can bring it to you personally.

Shipping Within Ukraine

For domestic deliveries, I primarily use Nova Poshta, but if another service such as Ukrposhta is more convenient, I’m happy to accommodate.

Payment Options

You can pay for your order using the following methods:

  • PayPal: To ensure a smooth and secure transaction, PayPal payments are processed through my trusted partner, Western Bid, Inc. This allows me to handle payments efficiently while fully complying with financial regulations.
  • Payment from your card to an IBAN bank number: (Currently available in Ukraine only)

Once the clothing has been knitted and completed, payment must be made before delivery. Before shipping, I provide a photo report of the finished product to ensure it meets your expectations. Once you're satisfied, you can safely complete the payment for your order.

In certain cases—such as bulk orders or items requiring expensive materials—I may request a partial or full prepayment before starting production.

Money-Back Guarantee

I take great pride in my craftsmanship and have never had an unsatisfied customer. However, in the unlikely event that you are dissatisfied with a product or service, I offer a money-back guarantee. Of course, I strive to make every customer happy, and I will do everything possible to ensure your complete satisfaction with my work.